A Timeless Doll Hospital banner [includes pic of owner, Sheila Callen, company name and logo, and pic of a broken doll merging into its repaired state.]

Doll Hospital Contact Information

Contact information for A Timeless Doll Hospital

How to contact A Timeless Doll Hospital

Our business hours:

9am to 5pm PST, Monday to Friday; We are closed on Saturdays, Sundays and Canadian statutory holidays, and yes, we do take vacation too. 

Our phone number is business AND personal. Please do not call outside our business hours. 

PST is Pacific Standard Time which encompasses British Columbia and Yukon Territories in Canada and California, Nevada, Idaho, Oregon, and Washington in the USA.

If you do not live in the PST Time Zone, visit the Time Zone Converter to determine the time difference. 

Doll Doctor:

Contact Sheila, the Doll Doctor, for questions about dolls at:

dolldoctor@timelessdollhospital.com or phone her at (604) 533-8260.

If you can e-mail photos of your doll, the Doll Doctor can outline your options and give you a preliminary estimate. Remember, she must see your doll first before she gives you a firm quotation.

In your e-mail be specific about your doll's problems, regarding the body, wig, eyes, and costume, and what you'd like done to it. Include the overall length of your doll and any markings on the back of the head.

Our location:

Ours is a private studio, located in Langley, British Columbia, Canada, and we operate by appointment only. By setting up an appointment we offer you a personalized service, thereby taking the time to understand your needs. We will give you our address and directions at the time you make an appointment or when you need to ship an item to us.

Link exchanges: 

Contact Brian only if you wish to exchange doll related links at:

brian@timelessdollhospital.com or, phone (604) 533-8260.

e-mail problems?

You've e-mailed us but you've not received a response. We always respond to e-mails. If you've not heard from us, try adding our e-mail address to your e-mail address list and then e-mail again. It is not uncommon for virus protection software to disallow e-mail from addresses not in your address list.

e-mail notifications:

We maintain e-mail lists for notification of dolls for sale, open studio dates, and antique show announcements. Please let us know if you wish to be added to one or more of these lists. (We do not share or sell these lists to other businesses.)